Cancellation & Refund Policy
Request for Cancellation or Refund Within 3 Days
The customer has the right to cancel the purchase or request a full refund if the request is submitted within 3 days from the purchase date.
Cancellation During Shipping or After 3 Days
If the cancellation request is submitted during the shipping period or after more than 3 days from the purchase date:
- The customer will bear the shipping costs.
- The remaining amount will be refunded after deducting the shipping fees.
How to Submit a Refund Request
- The customer must contact customer service through the official channels listed on the website.
- The request must include the order number and all necessary details to facilitate the refund process.
Refund Processing Time
- The refund request will be processed within a maximum of 7 business days from the date of submission.
